Your privacy and security are a top priority for Nolexis. Among other features, our Site uses Transport Lawyer Security (TLS) technology to encrypt and protect the personal information you submit to the Site. The TLS certificate that is integrated into our Site meets or exceeds industry security standards. These security systems encrypt your personal information so it cannot be easily “read” by an unauthorized person. You can validate our certificate by clicking on the address bar of your browser.
When you submit personal information to the Site you are consenting to the manner in which we will collect, use, disclose and otherwise manage your personal information, as set out below.
Collection and Use of Personal Information:
Nolexis may collect personal information that you provide to us when you: (a) purchase, order, return, exchange or request certain information about our products and services; (b) contact our Customer Service; (c) visit or register with our Site or subscribe to our newsletter; or (d) provide us with comments or suggestions. We take reasonable and appropriate steps to protect your personal information from unauthorized disclosure or access. However, no data transmitted over the Internet or stored on a server can ever be 100% secure. Therefore, while we strive to protect your privacy and personal information, we cannot guarantee the security of any information transmitted or disclosed to us online. We are not responsible for the disclosure, destruction or theft of your personal information. If you opt to register with us, you must establish a password for your account, in which case your online account information will be protected by your password. We suggest that you do not disclose your password to anyone. You are responsible for the confidentiality of your account and password and are fully responsible for all activities that occur under your account and password. We suggest creating challenging passwords such as those with alpha-numeric combinations.
When you submit personal information on our website, your information is protected both online and offline. We can only access your credit card (but not your actual credit card information) to issue credits, never for actual charges. Only you can produce a charge by placing an order in your password-protected account.
While on a secure page, such as our order form, which is hosted in a secure data facility, the lock icon of your web browser becomes locked. This indicates that the connection between your web browser and our web server is secured. While on a secure page, the 'http' on your browser changes to 'https'. When you submit sensitive information (such as your credit card information), that information is encrypted and protected with an encryption software integrated into our website that meets or exceeds industry standards (Transport Layer Security TLS).
We use “cookies” for a number of purposes, including but not limited to: keeping track of preferences you specify while you are using the Site; delivering advertisements and content relevant to your interests; providing general internal and customer analytics; maintaining information in both identifiable and anonymous forms; accessing your information when you "sign in" to provide you with customised content; conducting research to improve our content, products and services; supporting security measures such as requiring re-logging into the Site after a certain amount of time has elapsed; and assisting in identifying possible fraudulent activities. In other words, these cookies allow us to customize our content according to your preferences. You have the ability to accept or decline cookies by modifying your browser settings.
Promotional Information and Marketing Materials:
We are interested in informing you and all other customers of our products, sales and special offers that might benefit you. When you register online, you will have the opportunity to sign up for e-mails about our products, services, sales and special offers. We may also send you mail, email or call you with information about our product and service offerings if you have provided us with your name and address, email address or telephone numbers. You have full control over whether or not you want to receive such promotional communications and of their respective frequencies, by adjusting the settings in your account accordingly.
Nolexis & Third Parties:
Like most websites do, when you visit our Website we collect information about that visit. The purpose of this collection is to improve our delivery of information and services to you. In order to collect this information, we use technology from third party companies like Google. For example, we use Google Analytics to aid in website measurement. This software evaluates how people use our website. This software helps us identify the number of people that access our website, as well as the technologies that the majority of people use when doing so. For example, this software provides aggregate information about our clients’ devices (i.e. whether they are accessing our website through a computer, tablet or smartphone), the type of browser they use (e.g. Explorer, Chrome or Safari), and the operating system they have (e.g. Windows, Mac, Linux, Android or iOS). Google Analytics evaluates this information, and renders the results, in an anonymous and aggregate manner.
Access to Personal Information by Companies that Work with or on Behalf of Nolexis:
Some of our operations, such as our electronic commerce, may be managed by service providers who are unaffiliated companies. These companies may share personal information with their affiliates and with service providers whom they engage to perform services related to our Site or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your personal information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your personal information for any reason other than to provide you with those specific services.
Sale of Business:
In the event that we or some of our assets are sold or transferred or used as security, your personal information may be transferred to third parties as part of that transaction.
Disclosure of Personal Information in Legal Proceedings:
If we or any of our service providers are requested by law enforcement officials or judicial authorities to provide personal information on individual users, we or the applicable service provider may, without your consent, provide such information. We will always inform you if your information has to be disclosed or your account monitored if we are legally allowed to do so.